Shipping & Delivery

Shipping at Spirit Halloween US is simple and it is actually configured in WooCommerce, not just written on a sign. Cart subtotal of twenty dollars or more qualifies for free shipping. Cart subtotal under twenty dollars is charged a ten dollar flat rate. When free shipping applies, the flat rate is hidden so you are not asked to pick a paid method for a cart that already earned free delivery.

The threshold uses the cart subtotal of products. It does not require a coupon. It does not require an account. Guest checkout uses the same rule. If you add a fog machine that puts the cart over twenty dollars, shipping becomes free at the next cart refresh. If you remove items and fall below twenty dollars, the ten dollar rate returns.

We ship to addresses WooCommerce can serve. The default zone is the United States. The same free and flat methods are also set on the rest-of-world zone so an international checkout still sees a rate instead of a dead cart. Delivery times vary by carrier and distance. A costume going across town is faster than a heavy animatronic going across the country. We email tracking when the carrier scan exists.

Large décor and animatronics ship in cartons. The listing may show dimensions. Measure the door. Curbside placement is possible for oversized boxes when the carrier cannot carry the carton up stairs. We do not assemble animatronics in the driveway.

Orders are packed after payment clears. Weekday orders usually begin packing the next business day. Weekend orders wait for the next weekday. Seasonal peaks around October can add a day. We do not promise overnight for a party tonight unless the cart shows a method that says so. This shop's live methods are free over twenty and ten dollars under twenty.

If the tracking number stalls, wait forty-eight hours after the first scan, then write to spirithalloween@gmail.com with the order number. If the carrier marks delivered and the porch is empty, check with neighbors and the building office, then tell us the same day. We open a claim with the address already on the order.

PO boxes can receive small accessories. They cannot receive many animatronics. If a PO box cannot take the carton, we contact you at the email on the order. A second delivery attempt to a street address may be arranged. Extra freight for a failed PO box is not automatically free.

You will see the shipping sentence in the header announcement, on the cart, on checkout, on the product page under the add to cart button, and on this policy. The wording is: Orders of twenty dollars or more ship free. Orders under twenty dollars have a ten dollar shipping charge. That is the entire rate card for this shop.

We do not add a handling fee on top of the ten dollar rate. We do not charge extra to put a packing slip in the box. If a state tax applies, it appears as tax, not as shipping.

Returns that go back to the shop are described on the Returns page. A return label, when issued, is not the same as outbound free shipping. Outbound free shipping is earned by the twenty dollar subtotal on the original cart.

Address: 6826 Black Horse Pike, Egg Harbor Township, NJ 08234. Phone 800 377 5899. Email spirithalloween@gmail.com. Use those details on the contact page if a driver needs a gate code. Put the gate code in the order notes at checkout when you know it.

If you order a costume and a prop together, they may leave in one box or two depending on size. Tracking may show one number or two. Both still follow the same rate you paid at checkout. We do not invoice a second shipping charge after the order is placed unless you change the address to a location that the original rate cannot serve. Address changes must arrive before the box is packed.

This shipping policy is the one the cart uses. If the cart and this page ever disagree, the WooCommerce methods on the order are the charge that was collected, and we will correct the page to match the methods.